Shipping policy

SHIPPING POLICY

At Sovereign, we work to ensure that every order is processed carefully and delivered as efficiently as possible.

We offer free shipping on all orders, unless otherwise stated during checkout.

Orders are generally processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Delivery times depend on the destination, shipping method, carrier availability, and other logistical factors.

Estimated delivery times displayed on our website or during checkout are estimates and are not guaranteed delivery dates.

Unexpected delays may occur during periods of high demand, holidays, customs inspections, severe weather, or circumstances outside our control.

When tracking information is available, you will receive a shipping confirmation email containing your tracking number or tracking link.

Please allow time for tracking information to become active after your shipment is dispatched.

Orders are delivered to the shipping address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping information is accurate and complete before placing an order.

Sovereign cannot be held responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer.

If your package has not arrived within the estimated delivery period, contact us at:

Our team will assist you and, when appropriate, investigate the shipment with the carrier.

If your package arrives visibly damaged, please contact us as soon as possible and include photographs of the packaging and product.

We will review the situation and provide an appropriate solution.

For questions regarding shipping or delivery:

Email: service@sovereignco.shop